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Heartlandamerica.com Website Review & Ratings + Heartland America Coupons

Heartland America: Products & Services

Heartland America is both an online store and a catalog store that sells a wide variety of products ranging from electronics, apparel, household items and recreation equipment. Heartland America sells new and refurbished products, plus offers an online auction. 

Heartland America offers numerous shopping categories:

Heartland America: Company Background

Heartland America was started in 1985. Heartland America is a very popular American catalog and online retailer of household goods, electronics, clothing and footwear, and recreational equipment. Heartland America has over 70,000 square feet of warehouse space that is stocked full of thousands of great products. Heartland America ships over 250,000 orders annually. 

Heartland America contact information:

8085 Century Blvd, Chaska, MN 55318-3060, USA

Phone: (952) 361-3640
Fax: (952) 361-3656

Heartland America: Customer Feedback & Reviews

Customer reviews for Heartland America are fairly negative. There was numerous customer complaints about poor quality products, poor customer service and difficult returns. However, there was a few positive customer reviews about fast shipping, low prices and good product selection.

Some customer revews were:

"Ordered 3 items.Two where defective.They sell mostly refurbished items.Don't buy refurbished. Most will have problems.
I returned one but you have to pay postage and insurance,which almost half the cost of the item..."

"This company has some interesting products, but they are often defective and returning them is a hassle. I recently purchased an item that worked for only 2 weeks. When I returned it, they wrote me back a letter that I had "violated" their return policy, and that they would consider my item abandoned...."

"These people sell the cheapest junk in the world. Do not go by their photos or descriptions, just try to visualize whatever you're looking at made in the cheapest possible way using the cheapest scrap materials available and you will have some idea of what you will get..."

"This outfit is a JOKE. At least their cheap chinese junk is. I ordered the hatchet knife, fallowed the reviews and it was a good price. I revieved it today, this thing is utter carbage. It is made of cheap metal, whether it is stainless steel or not is questionable...."

'Love the products & will continue my shopping with Heartland"

"good product fast shipping good prices"

Heartland America: Business Credibility & Trustworthiness

Heartland America is accredited with the Better Business Bureau and has a BBB rating of "A+". They have been accredited with the Better Business Bureau since 1990. Over the last three years, there has been 275 complaints filed against Heartland America with the Better Business Bureau; all 275 complaints have been closed to the Better Business Bureau’s satisfaction. The complaints against Heartland America were for:

  • 25 of the complaints were for advertising/sales Issues
  • 21 of the complaints were for billing/collection Issues
  • 27 of the complaints were for delivery issues.
  • 7 of the complaints were for guarantee/warranty Issues 
  • 195 of the complaints were for problems with product / service
Heartland America: Website Popularity & Google Ranking

Heartland America website popularity:

  • Heartland America has a worldwide Alexa traffic rating of 45,782
  • Heartland America has an Alexa Rank of 7,416 in the United States
  • Heartland America has a Google pagerank of four out of ten.
  • The Heartland America site gets around 6,836 unique visitors daily, which account for 32,813 daily page views. 
Heartland America: Social Media Presence

Heartland America social media presence:

  • Heartland America can be followed on Facebook; they have 12,028 likes on Facebook and have 44 people talking about them. Heartland America updates their Facebook page daily.
  • Heartland America can be followed on Twitter; they have 710 followers on Twitter and have posted 1175 tweets. Heartland America tweets several times a day.
  • Heartland America offers an email mailing list that customers can sign up for to keep up to date with all their great sales and new products.
Heartland America: Website Security & Safety

Heartland America uses SSL encryption technology provided by Verisign Inc to help keep customers' private information safe from identity theft. Heartland America keeps all customers' private information behind a recognized industry standard firewall to help keep it safe from hackers. Google Safe Browsing lists the site as "not suspicious" and states that no malicious software or suspicious content has been detected on it in the last ninety days. 

Heartland America: Pricing & Packages

Heartland America offers a low price guarantee. If customers find a lower price that meets their requirements, they will refund the difference in a Heartland America merchandise credit. 

In a price comparison of three products, Heartland America was cheapest on one out of three products compared to their leading competitor. However, if customers use Heartland America's low price guarantee they may be able to get the products at the exact same price as Heartland America's leading competitor sells it for. 

Durango Green Western Boots

  • Heartland America: $69.99
  • Leading competitor: $66.32

Velocity Cruz e-Reader with WiFi

  • Heartland America: $69.99
  • Leading competitor: $79.99

Oreck XL Pro Air Purifier

  • Heartland America: $99.99
  • Leading competitor: $84.99

Heartland America: Shipping Rates & Policies

Heartland America shipping rates and policies:

  • Heartland America ships within the United States and to Canada.
  • Heartland America is unable to ship to APO or FPO addresses.
  • Heartland America ships American orders via UPS, FedEx Home Delivery and RR Donnelly Logistics.
  • Canadian orders are shipping via Bongo.

Delivery Shipping rates for American orders:

  • Orders up to $14,99 cost $6.95
  • Orders from $15 to $29.99 cost $7.95
  • Orders from $30 to $39.99 cost $8.95
  • Orders from $40 to $49.99 cost $9.95
  • Orders from $50 to $69.99 cost $10.95
  • Orders from $70 to $79.99 cost $12.95
  • Orders from $80 to $99.99 cost $14.95
  • Orders from $100 to $149.99 cost $16.95
  • Orders from $150 to $199.99 cost $19.95
  • Orders from $200 to $299.99 cost $29.95
  • Orders from $300 to $399.99 cost $39.95
  • Orders $400 and over cost $49.95

Heartland America: Payment Methods Accepted

Heartland America offers numerous payment options:

Heartland America accepts:

  • MasterCard
  • Visa
  • American Express
  • Discover Card

For Internet orders, Heartland America also accepts:

  • Google Checkout
  • PayPal

Heartland America is required by law to collect sales tax from customers that live in the following States:

  • Minnesota 
  • Nevada 
  • South Dakota 
Heartland America: Returns, Refunds & Exchange Policy

Heartland America's return/refund policy;

  • Customers may return items within 30 days for a full merchandise refund.
  • Customers may return items within 90 days for a merchandise credit 
  • Renewed merchandise and Deal-of-the-Day items must be returned within seven days.
  • Customers are responsible for return shipping cost.

To make a return:

  • To return an item to Heartland America, customers are asked to call 1-800-478-8365 for a Return Authorization.
  • Returns should be new/unused condition, be returned in their original packaging, and include any paperwork they came with.
  • Returns should include the shipping invoice with the back of it completely filled out.
  • Returns should be sent back by UPS Ground or Insured Parcel Post

Retuns shold be sent to:

Heartland America Returns Dept.

8085 Century Blvd. Chaska, MN 55318-3056. 

Heartland America: Product images & screenshots
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